Medical Disclaimer & Safety

Last updated: October 9, 2026

In an emergency

• Call 911 (or your local emergency number) right away if you have a serious reaction to a medication, such as trouble breathing, swelling of your face, lips, tongue or throat, chest pain, fainting, a seizure, or a severe rash.
• Took too much, or the wrong medicine? Call Poison Control at 1-800-222-1222 (free, confidential, 24 hours a day in the US), even if you feel fine.
• Thinking about harming yourself? Call or text 988 (Suicide & Crisis Lifeline in the US).
• For side effects that aren't an emergency, call your doctor or pharmacist.

Do not wait for PillTap, or for a note you logged in it, before getting help.

PillTap is not medical advice

PillTap is a reminder and record-keeping tool. It is not a medical device, and it does not diagnose, treat, cure or prevent any condition. Nothing in PillTap is medical advice or replaces the advice of your doctor, pharmacist or other health care provider.

• Always follow the directions from your prescriber and on your medication's label. If PillTap ever disagrees with them, they are right and PillTap is wrong.
• Never start, stop, skip, double up on or change a medication or dose because of something PillTap shows or doesn't show. Check with your doctor or pharmacist first.
• Talk to your doctor before making any medical decision.

Reminders can fail

PillTap's alarms, notifications and widgets depend on your iPhone. They may not go off, or may go off late, if your iPhone is turned off, out of battery, muted, in a Focus mode, restarting, or updating; if you turn off PillTap's permissions; if the time zone or clock changes; if the app is deleted or its data is lost; or because of a software bug. NFC stickers can fail to scan, fall off, or be moved to the wrong bottle. Caregiver alerts also depend on iCloud, the internet and the caregiver's iPhone, so they can be late or never arrive, and a caregiver may not see one in time.

Do not rely on PillTap as your only way to remember a medication, especially one where a missed or extra dose could be dangerous (for example insulin, blood thinners, seizure medications, heart medications, or birth control). Keep another way to remember, such as a pill organizer, and ask your pharmacist what to do if you miss a dose.

Built-in medication information

PillTap includes basic information for some common medications, such as typical directions and daily limits taken from U.S. FDA product labels. This information:

• is general, not personalized. Your right dose depends on your age, weight, health, other medications and your doctor's instructions;
• may be incomplete, out of date, or wrong, and may not match the product you actually have;
• does not check for drug interactions, allergies, pregnancy, or conditions that make a medication unsafe for you.

Dose limits and warnings in PillTap are only as accurate as what is entered. PillTap may fail to warn you, and a missing warning does not mean a dose is safe. Label reading (scanning a bottle) can misread text, so always check what it fills in against the label.

Your records

Doses, notes, side effects, statistics and doctor reports in PillTap show only what was logged. They may be incomplete or wrong, for example if a dose was logged by mistake or a sticker was tapped without taking the medicine. Double-check anything you share with a health care provider.

Using NFC stickers safely

• Never cover the medication's name, directions, warnings or expiration date with a sticker.
• Keep stickers, pill bottles and medications away from children and pets. Stickers are small and could be a choking hazard.
• If you move pills to a different container, make sure its sticker is paired to the right medication.

Questions

If you have a question about your medication, ask your doctor or pharmacist. For questions about the app, contact PillTapapp@gmail.com.